The Parts Database can be found here:

The Star Micronics Customer Resource Site that could previously be found at is no longer available. 


Please visit the Global Support Site where the information you would have previously found within the Customer Resource Site can be found. The exception to this is the ability to download technical manuals or specific historic versions of firmware. Please contact Technical Support who can make these files available:


Call +44(0)1494 471111 or email